Shipping policy
Shipping Policy - MarieGems
Thank you for shopping with us! Please take note of our shipping policy below:
Shipping Days: We ship orders Monday through Friday, excluding weekends and holidays.
Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
Shipping Methods: We offer standard shipping via USPS for domestic orders. For international orders, the carrier will be chosen based on the destination and selected service.
Delivery Time: Delivery times may vary based on the shipping method selected and the destination. Estimated delivery times will be provided during checkout.
Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking information to track your package's delivery status for most items.
- Sticker and Bookmark Orders: Please note that orders consisting only of stickers or bookmarks are sent via regular mail with a stamp and therefore do not include tracking information.
Shipping Rates: Shipping rates are calculated based on the shipping method selected, package weight, and destination. The shipping method for sticker-only orders (regular mail) is reflected in their shipping cost, if any.
Shipping Restrictions: We currently ship to addresses within the USA and to select international areas. Please note that we do not ship to P.O. boxes.
Shipping Updates: For any updates or inquiries regarding your shipment, please contact our customer support team at marie@mariegems.com.